FAQ

I want to cancel my "Buy Product" request in progress.

Category
Buy Product
Date
22/Apr/2022 17:18:33
Unfortunately, we can NOT cancel the request in progress.

Please leave the Order ID through our customer support center. We will ask the person in charge whether the request has been completed or not. If it is not, our representative will cancel the request, and refund the payment to your Tubeat balance.

Please gently understand that if the request already has been completed, we can NOT cancel or refund it.