FAQ

I want to check the details of items, is it possible?

Category
My Warehouse
Date
21/Mar/2022 15:30:47
Yes, it is possible.

If you want to use an item review service, please enter "[Item Review]", the accurate parcel ID, and the information you want to check in the "Other Requests" field (the bottom of the shipping details) when you request shipping your items.

[Request Item Review Examples]
[Item Review] ABCDEFGHIJKLMNOPQR / Size, Color, Quantity, Check Damage

※ The item review service will be charged an additional fee.
※ To process the item review service, the outer box of the item will be opened. Accordingly, the item may not be possible to exchange OR to refund money. Tubeat is not responsible for that.
※ Your item review requests can be rejected if they are hard to address. In that case, we will inform you individually, and the item review service fee will not be charged.
※ The method of requesting an item review service may be changed to a more convenient method in the future.